Processes As a guide to just what can be achieved and how, see the records processing workflow that we are currently providing for a HR department for example which sends us their personnel records. We deliver digital images and index information in formats specified by our customers; most of our customers currently require delivery of TIFF or PDF or PDF/A formatted images, typically stored at 300 dpi. We can deliver virtually all industry standard image formats and can scan images at any resolution.
We prepare the documents for scanning: getting rid of staples, clips, going through folders, etc… Additionally, we organise the variation of files into groups and types.
We index according to the Key record reference number and the type of file being treated, areas which have been previously designated by the client to fit in with his workflow and nomenclature (e.g. personnel leaving the company, CVs, payment agreements, etc…). Clever indexing saves time later when files need to organised and consulted.
Once the digital image has passed our quality control check, and the data has been generated, then the digital file is sent to the client. His database receives the data and updates automatically so that records can be consulted immediately and the workflow is never interrupted. Same can be done manually in consultation with IT Department of company. First slide